{"id":195,"date":"2026-09-18T10:18:49","date_gmt":"2026-09-18T10:18:49","guid":{"rendered":"https:\/\/smallhall.net\/diskuse-me\/support\/"},"modified":"2026-09-18T21:50:44","modified_gmt":"2026-09-18T21:50:44","slug":"support","status":"publish","type":"page","link":"https:\/\/smallhall.net\/support\/","title":{"rendered":"Diskuse Me Support"},"content":{"rendered":"<p class=\"eyebrow\">Diskuse Me<\/p>\n<p>Need help with Diskuse Me? Email <a href=\"mailto:am@smallhall.net\">am@smallhall.net<\/a>. If useful, include the app version from Diskuse Me\u2019s About window, your macOS version, and the steps that led to the problem.<\/p>\n<h2 class=\"notranslate\" translate=\"no\">If some items are unreadable<\/h2>\n<p>macOS can restrict protected locations, items owned by another user, or locations that have not been authorized for the app. Diskuse Me analyzes metadata only, so an unreadable item may simply be outside the access currently granted to the app.<\/p>\n<h2 class=\"notranslate\" translate=\"no\">Grant access to a folder or volume<\/h2>\n<p>Use Diskuse Me\u2019s folder or volume access control and choose the location you want to analyze. When macOS shows a permission prompt, approve the location explicitly. Then run the scan again.<\/p>\n<h2 class=\"notranslate\" translate=\"no\">Optional Full Disk Access<\/h2>\n<p>For broader access to protected locations, you may choose to review <strong>System Settings \u2192 Privacy &amp; Security \u2192 Full Disk Access<\/strong> and grant access to Diskuse Me. This is optional; only enable it if you understand and want to grant that broader macOS permission. After changing the setting, reopen the app or run the scan again.<\/p>\n<h2 class=\"notranslate\" translate=\"no\">Read-only by design<\/h2>\n<p>Diskuse Me does not delete files, clean the disk, modify scanned files, or upload scan results. It is intended to help you understand storage, not change it.<\/p>\n<p><a href=\"https:\/\/smallhall.net\/diskuse-me\/privacy\/\">Read the Privacy Policy<\/a> \u00b7 <a href=\"https:\/\/smallhall.net\/diskuse-me-project\/\">Back to Diskuse Me<\/a> \u00b7 <a href=\"https:\/\/smallhall.net\/\">Smallhall home<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Support for Diskuse Me, the read-only macOS disk and storage analyzer from Smallhall.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-195","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"Support for Diskuse Me, the read-only macOS disk and storage analyzer from Smallhall.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/smallhall.net\/support\/\" \/>\n\t\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.4\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"smallhall - 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